Tracking your shipment with Eagle Vault is easy. Once your order is processed and shipped, you will receive a tracking number via email or SMS. You can then enter this tracking number on our website to get real-time updates on the status and location of your shipment.

Yes, Eagle Vault provides international shipping services to destinations worldwide. Whether you need to ship a package across the border or halfway around the globe, we have the expertise and network to ensure your shipment reaches its destination safely and on time.

While we take every precaution to ensure the safe delivery of your shipments, accidents can occasionally happen. In the event that your shipment is lost or damaged during transit, please contact our customer service team immediately. We will work with you to file a claim and either locate your missing shipment or provide compensation for any damage incurred.

Eagle Vault has extensive experience navigating the complexities of international customs clearance procedures. Our team of customs experts will ensure that all necessary documentation is prepared and submitted accurately and efficiently. We work closely with customs authorities to expedite the clearance process and minimize delays for our customers.